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User Search Experience Survey

Part 1 : Basic Information

Q1. How long have you been using CO?

*

Q1. How long have you been using CO?

A

Over 1 year

B

6–12 months

C

3–6 months

D

1–3 months

E

Less than 1 month

Q2. Which best describes your chat habits?

*

Q2. Which best describes your chat habits?

A

I mostly chat with one character

B

I have a few go-to characters I chat with

C

I often try out new characters

D

Other

Q3. How often do you use the search feature?

*

Q3. How often do you use the search feature?

A

Every time I use CO

B

Often

C

Occasionally

D

Rarely

Q4. What prompted you to use the search feature?( Multiple choice )

*

Q4. What prompted you to use the search feature?( Multiple choice )

A

I already have a specific character in mind

B

I want to browse by character type / tag

C

A friend / community recommended a character

D

To search for characters from a specific IP

E

To check the rankings

Q6. Do you use the recent search feature?

*

https://storage.tally.so/af60d100-d7f4-4a42-b9f6-e2812b3a7b95/20251224-151900.jpg

Q6. Do you use the recent search feature?

A

Often — to revisit characters I searched before

B

Sometimes — just to see my search history

C

Rarely

Q7. Do you use the popular search feature?

*

https://storage.tally.so/9ea8a716-de94-412e-a1a6-0a2eb372906b/b671f56a-528a-4559-853c-5b7fc32c5bc0.png

Q7. Do you use the popular search feature?

A

Often — I like to see what’s popular

B

Sometimes

C

Rarely

Q8. What do you usually search for?( Multiple choice )

*

Q8. What do you usually search for?( Multiple choice )

A

Character names

B

Part 2 : Search Experience

Q9. What problems do you most often run into when searching? ( Multiple choice )

*

Q9. What problems do you most often run into when searching? ( Multiple choice )

A

I can’t find the character I want

B

Results all look the same

C

I can't find a character I saw but didn't save

D

I don't know how to phrase my search

E

Other

Q10. How many searches do you usually need to successfully find the character you want?

*

Q10. How many searches do you usually need to successfully find the character you want?

A

1-3 searches

B

4-6 searches

C

7-10 searches

D

11+ searches

Q11. Which of the following would significantly improve your search experience?( Choose at most two )

*

Q11. Which of the following would significantly improve your search experience?( Choose at most two )

A

Find relevant characters even if the keywords don’t match exactly

B

Searching by tags

C

The search box will suggest available keywords or examples

D

A “Characters I've seen / talked about” filter

E

Other

Part 3 : Ranking Experience

https://storage.tally.so/de5f48a9-8455-492a-835b-8a8d147f07b8/20251224-152400.jpg

Q12. How do you usually access Rankings?

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Q12. How do you usually access Rankings?

A

On the search page

B

From the sidebar

C

Both

D

I Rarely check Rankings

Q13. Why do you check Rankings?( Multiple choice )

*

Q13. Why do you check Rankings?( Multiple choice )

A

To see what's trending

B

To find characters others have vetted

C

To discover types I wouldn't search for

D

It's easier than searching

E

Other

Q14. How would you feel if we removed Rankings from search? ( Multiple choice )

*

Q14. How would you feel if we removed Rankings from search? ( Multiple choice )

A

It would reduce the sense of exploration

B

It would simplify the search experience

C

It’s fine if replaced with similar lists (e.g. trending, fast-rising)

D

No real impact