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User Search Experience Survey
Part 1 : Basic Information
Q1. How long have you been using CO?
*
A
Over 1 year
B
6–12 months
C
3–6 months
D
1–3 months
E
Less than 1 month
Q2. Which best describes your chat habits?
*
A
I mostly chat with one character
B
I have a few go-to characters I chat with
C
I often try out new characters
D
Other
Q3. How often do you use the search feature?
*
A
Every time I use CO
B
Often
C
Occasionally
D
Rarely
Q4.
What prompted you to use the search feature
?( Multiple choice )
*
A
I already have a specific character in mind
B
I want to browse by character type / tag
C
A friend / community recommended a character
D
To search for characters from a specific IP
E
To check the rankings
Q6. Do you use the recent search feature?
*
A
Often — to revisit characters I searched before
B
Sometimes — just to see my search history
C
Rarely
Q7. Do you use the popular search feature?
*
A
Often — I like to see what’s popular
B
Sometimes
C
Rarely
Q8. What do you usually search for?( Multiple choice )
*
A
Character names
B
Tags
C
Character introduction
D
Character appearance
E
Not sure — I just try different keywords
F
Other
Part 2 : Search Experience
Q9. What problems do you most often run into when searching? ( Multiple choice )
*
A
I can’t find the character I want
B
Results all look the same
C
I can't find a character I saw but didn't save
D
I don't know how to phrase my search
E
Other
Q10. How many searches do you usually need to successfully find the character you want?
*
A
1-3 searches
B
4-6 searches
C
7-10 searches
D
11+ searches
Q11. Which of the following would significantly improve your search experience?( Choose at most two )
*
A
Find relevant characters even if the keywords don’t match exactly
B
Searching by tags
C
The search box will suggest available keywords or examples
D
A “Characters I've seen / talked about” filter
E
Other
Part 3 : Ranking Experience
Q12.
How do you usually
access
Rankings
?
*
A
On the search page
B
From the sidebar
C
Both
D
I Rarely check Rankings
Q13.
Why do you check Rankings
?( Multiple choice )
*
A
To see what's trending
B
To find characters others have vetted
C
To discover types I wouldn't search for
D
It's easier than searching
E
Other
Q14.
How would you feel if we removed Rankings from search? ( Multiple choice )
*
A
It would reduce the sense of exploration
B
It would simplify the search experience
C
It’s fine if replaced with similar lists (e.g. trending, fast-rising)
D
No real impact
Submit